🔒 Privacy Policy

At Nilambari Retail Pvt. Ltd., we are committed to protecting your privacy. Here’s how we handle your personal information:

1. Privacy Commitment:

Our privacy policy is straightforward: any information you provide stays with us. We do not rent, sell, lend, or distribute your personal information to anyone for any reason. This includes your contact details and specific order information.

2. Data Access:

We limit access to your personal data to only those employees who need it for their roles. Although we may compile general demographic data based on orders, this information is shared only within our organization and does not include any identifiable personal data.

3. Information Collected:

To process your order on our site, we need the following basic information:

  • First Name
  • Last Name
  • Address
  • City
  • Zip Code
  • State
  • Country
  • Phone Number
  • Contact E-mail Address

Additionally, our systems may gather details about your computer’s internet connection, such as your IP address, when you visit our site. This IP address does not identify you personally. We use this information to:

  • Deliver web pages to you upon request
  • Customize our site based on your interests
  • Calculate the number of visitors to our site
  • Understand the geographic locations of our visitors

4. Unauthorized Access:

We do not permit any unauthorized persons or organizations—be it other members, visitors, or anyone outside our organization—to access your collected information.

5. Information Modification:

You can modify your personal details by accessing the “Edit Profile” option on our site at any time.

6. Information Sharing:

We do not rent, sell, barter, or give away your information to anyone. However, to fulfill your order, some information may be shared with courier companies, credit card processing companies, and vendors. Additionally, information may be shared with law authorities for fraud detection and for the safety of our site, employees, management, users, and affiliates.

7. Information Usage:

The primary use of your information is to confirm and execute your order. Your email will be used to:

  • Inform you about your order status
  • Handle customer service queries
  • Send newsletters

All other information collected is confidentially stored and will only be disclosed if required by law or in case of disputes.